Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect necessary personal information, such as your name, address, email address, and phone number, in order to complete the transaction and contact you if there is a problem.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing purposes: With your permission, we may send you emails about our store, new products, and other updates.

We do NOT sell, trade, or in any other way, convey your information to any other source.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction - verify your credit card, place an order, arrange for a delivery or return a purchase - you imply that you consent to the collecting and using of your information for that specific purpose only.

If we ask for your personal information for a secondary purpose, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

At any time, you may withdraw your consent for us to contact you and/or for the continued collection, use, or disclosure of your information, by contacting us at support@getgocool.com or mailing us at the following address:

Comfort Innovations, LLC
3025 Twelve Oaks Ave.
Baton Rouge, LA US 70820

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or for inquiry and resolution if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in, or have facilities that are located in a different jurisdiction. Therefore, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website, or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy for our website.

Terms of Service.

Links

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

We take reasonable precautions to protect your personal information and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

If you wish, you may opt out of the following list of cookies used on our website: session_id, unique token, sessional - Allows Shopify to store information about your session (referrer, landing page, etc); shopify_visit, no data held - Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits; shopify_uniq, no data held, expires midnight of the next day (relative to the visitor)- Counts the number of visits to a store by a single customer; cart, unique token, persistent for 2 weeks - Stores information about the contents of your cart; secure_session_id, unique token, sessional storefront digest, unique token, indefinite - If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you may remain aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@getgocool.com or by mail at the following:

Privacy Compliance Officer
Comfort Innovations, LLC
3025 Twelve Oaks Ave.
Baton Rouge, LA US 70820

Terms of Use